Disabling automatic answer


1. Press the menu soft key

Access the phones menu using the right hand soft key.


2. Scroll to features

Using the arrow keys, scroll to ‘features’ and press OK.


3. Select auto answer

Select option 1, labeled as auto answer and press OK.


4. Select your extension number

Your extension will be shown in the list (it may be the only one there). Select it with the OK key.


5. Disable auto answer

Using the left arrow key, disable the auto answer feature.


6. Press the save soft key

To save your changes, press the right hand soft key. A popup will appear saying ‘Saving config file!’. Once it has disappeared, you know that the auto answer is disabled.


7. Return to the home screen

Press the back soft key multiple times to return to the main home screen.

If you have any questions or concerns with this process, please open a ticket by sending an email to [email protected] or by calling the Help Desk at ext. 1411 or (563) 823-4101