ImpactLife Support

Information

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Windows 11 0

IT How To

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Azure 1

• Granting SSO access to external programs

HemaConnect 1

• User Hard Refresh Workflow

Phone 3

• How to Disable Auto Answer on Yea Link Cordless Phones.
• How to Disable Auto Answer on Yea Link Handset Phones.
• How to Disable Auto Answer on Grand Stream Handheld Phones.

PowerShell 2

• Upgrading Windows PowerShell to Support Exchange Commands
• User Mailbox Storage Limited at 50gb with Office 365 E3 License

Quick Parts 1

• Set up Quick Parts (Word)

Wired and Wireless Scanners 2

• Symbol LS2208 Wired Scanner
• LI4278 Wireless Scanner

Teams Phone System 1

• Reset Marketspace Password

How To

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Adding/Removing Users in "3-group" Email Groups 1

• Adding/Removing Users in "3-group" Email Groups

BloodHub Audible Notifications 1

• BloodHub Audible Notification Fix

Change Default Browser 1

• How to Change the Default Browser in Windows 10

Connect to RDS 3

• Create Connection to RDS
• Chrome RDS
• Internet Explorer RDS

Crystal Reports Not Printing due to Active X 1

• Crystal Reports Not Printing due to Active X

Fax through MXIE 1

• Fax through MXIE

Hemasphere credentials 1

• Hemasphere credentials

Printer 3

• Rich Printer/Scanner/Copier
• How to Install Printer on PC
• Printer Offline How to Make Copies

How to PIN Scanner to Tablet 1

• How to PIN Scanner to Tablet

How to Update Google Chrome 2

• How to Update Google Chrome
• How to Update Adobe Flash Player in Google Chrome

IMD Users not able to open Packing Slips 2

• PMD Users not able to open Packing Slips in LifeTec correctly (IE11 and Adobe Reader XI)
• PDF File Printing Issues

Install VPN 1

• Install VPN on Home laptop/Computer

Military Time 1

• How to Fix Military Time

Moving Files from the O: Drive to SharePoint 1

• Moving Files from the Network to SharePoint

Password Reset While Out of the Office 1

• How to Update Your Password

PoDo Documents 2

• PoDo Error Clarification for DRL Staff
• Troubleshooting PoDo Connectivity Issues

Rees Not Souding 1

• Rees Not Sounding Alarms on Rees Machine

Reset Password in Chain of Custody 1

• Chain of Custody Password reset

Restore Recycle Bin to Desktop 1

• How to Restore the Recycle Bin to the Windows 10 Desktop

T21 Training Videos not working 1

• Unable to view Training Video in T21

UltiPro Account 0

Phone 2

• Forward Desk Phone to Cell Phone/Different Phone
• Update Voicemail in MXIE

Bind Phone in MXIE 1

• How to Bind you Phone or Headset in MXIE

bexWISE Process Issues 1

• Opening a .do file in bexWISE Process

Excel is not Opening 1

• Excel is not Opening

MFA - Multi-Factor Authentication 2

• MFA - Multi-Factor Authentication
• User unable to Authenticate with Microsoft Auth App after Potential Fraud Alert

Microsoft Teams 2

• Teams Conference Equipment Instructions
• Set your office hours on Teams and Outlook

SharePoint 2

• Stuck in SharePoint Classic View
• Re-sync Files with new SharePoint

HemaConnect 1

• Troubleshooting HemaConnect Dialer

Title 21 2

• Documents with 8.5 x 14 margins in T21 are defaulting to 8.5 x 11 when Printing.
• Reset your PIN in T21 Web

Component Lab Eyoyo QR Scanners 1

• Component Lab Eyoyo QR Scanners

Clear Cache 2

• How to Clear Cache in Microsoft Edge
• How to Clear Cache in Chrome

Outlook 2

• How to change time zone for outlook.
• Update Working Time Zone